Issue:

Cannot move customer data from one machine to another without multiple useless errors.

Resolution:

As per UPS tech support, both previous and new application must be the same version. You must upgrade the old version in multiples of two versions at a time. Thanks UPS😒

Download links as per TS in order to upgrade v2016 ➡️ v2026 (also keep in mind, their versioning in the file name does not match the program year):

(1) https://download.worldshipmedia.com/production/WS21_0_24_0_ENU.exe
(2) https://download.worldshipmedia.com/production/2020_wwe/WS2020_23_8.exe
(3) https://download.worldshipmedia.com/production/WS24_0_24_0_ENU.exe
(4) https://download.worldshipmedia.com/production/WS28_0_905_0_ENU.exe

LATEST as of 05.06.26:

(5) https://download.worldshipmedia.com/production/WS29_0_105_0_ENU.exe

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1. Do upgrades --> Support Tab (old machine) --> Move Data

2. Export, pack, move data to new machine, unpack, point WorldShip installer at old data on new machine.

Default Backup Data Location: C:\UPS\WSTD\Support\DBSupport

👽